Discover the timeless wisdom of the world’s greatest life insurance legends.
In this post, we break down the Top 5 Most Famous Closing Sequences, from Ben Feldman’s simple napkin sketch to Norman Levine’s unforgettable “love letter” close.
Each story shows how great closers turned conversations into commitments, not with pressure, but with clarity, vision, and heart.
If you’re an insurance agent looking to master the art of closing, these proven techniques will inspire you to sell with purpose and secure more futures.
The Ben Feldman Napkin Close
The Sequence: Simplify the complex. Draw a quick sketch, diagram, or metaphor to illustrate the problem and solution.
Why It Works: People buy what they understand, and visuals stick better than numbers.
Real-Life Example: Ben Feldman, the greatest life insurance salesman in history (sold more than $1.5 billion of life insurance in his career), once closed a multimillion-dollar policy by drawing a simple money tree on a napkin.
He explained: “This tree represents your wealth. Without insurance, if something happens to you, the tree gets chopped down. With insurance, the tree keeps bearing fruit for your family.” The client signed on the spot.
The John Savage “Do It Now” Close
The Sequence: Emphasize urgency by showing that waiting only increases risk.
Why It Works: People procrastinate with financial decisions; urgency cuts through hesitation.
Real-Life Example: John Savage, MDRT Hall of Fame member, often told clients: “If something happens to you tonight, do you want your family to remember you for leaving them protected or for leaving them exposed?” He made prospects confront the cost of delay, and it pushed them to act immediately.
The Norman Levine “Love Letter” Close
The Sequence: Reframe life insurance as a final gift of love.
Why It Works: Insurance isn’t about death, it’s about love, responsibility, and legacy.
Real-Life Example: Norman Levine would say: “A life insurance policy is nothing more than a love letter you write to your family, but you sign it today and they open it only when you’re gone.” Clients were moved emotionally, realizing insurance was not about money, but about caring for loved ones.
The Tony Gordon “Problem–Solution” Close
The Sequence: Get the client to admit their problem, then position insurance as the obvious solution.
Why It Works: People don’t buy products, they buy solutions to their own pain points.
Real-Life Example: Tony Gordon, one of the UK’s greatest agents, would first ask: “What would happen to your family if your income stopped tomorrow?” After clients admitted the risk, he’d say: “Life insurance solves that problem instantly. You don’t need to worry about money if something happens, you need to worry about not having this protection in place.” That clarity helped him become a world-class closer.
The Joe Gandolfo “Massive Vision” Close
The Sequence: Expand the client’s vision by showing them what’s possible with larger coverage.
Why It Works: Clients often underestimate their need, agents must stretch their perspective.
Real-Life Example: Joe Gandolfo, who once wrote $70 million of life insurance in a single year, would challenge clients by saying: “Don’t just think about paying off debts, think about creating an estate, building generational wealth, and leaving a legacy.” He didn’t sell minimum coverage; he sold maximum vision.
The best closing sequences don’t rely on pressure, they rely on clarity, emotion, and vision. Feldman, Savage, Levine, Gordon, and Gandolfo became legends not because they had tricks, but because they understood people.
As an advisor, remember: your close is not about making a sale. It’s about helping someone make the most important financial decision of their life.
When you master these closing sequences, you’re not just selling policies, you’re securing futures.
All the best my friends!!
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